Venue Information 

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The East Gardens are all an important part of the Historic Royal Palace which is of major significance in the UK and forms part of the listed monument. The maximum care and attention must be given to the protection of all the grounds.  The buildings and interiors are historically important, and many are quite fragile.  It is important, therefore to treat them with respect and care to preserve them for future generations.

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Exhibitors should be aware that Hampton Court Palace is Crown Property and as such there is an expected code of conduct.

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Exhibitors are reminded that they should be mindful of their behaviour at all times. Smoking is not permitted and gentlemen are asked that they keep shirts on at all times.

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Exhibitors are requested to wear hi-visibility vests during the build period and appropriate footwear.

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Exhibitors must ensure the utmost care and consideration is taken when working within the palace grounds and any damage to property will be taken very seriously.

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Fires and barbecues are not permitted within the palace grounds.

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Exhibitors must ensure that they have read through and taken note of the Hampton Court Palace Conservation Rules and Regulations below. 

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The following is strictly prohibited:

• The fixing, tying or attaching of anything to any statues trees or sign etc.

• Parking under tree canopies

• Staking, pinning or any penetration into the ground

• Emptying liquids, oils etc. into water features, onto grounds or into shrubberies

• Painting, drawing, spraying or marking in anyway on the grounds, walls, trees, statues or any other features

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Hampton Court Palace Conservation Rules And Regulations 

 

Please read the following carefully:

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• No smoking is permitted on Palace grounds. 

• All equipment & items are to be carried through the Palace by hand or on trolleys (having rubber type wheels) and never dragged or rolled along the floor or over the stairs.       

• Tables should be lifted by 2 people.

• Stack chairs no more than 10 high

• Nothing should be stacked against panelling or walls, inside or outside.  

• Stone window seats must be protected against scratches etc. 

• All structures must be 3 metres from the Palace walls. 

• Food that is served must be approved in advance by the organisers to avoid the inclusion of food that could potentially cause damage to the Historic fabric of the building. Deep fat frying, curry, beetroot, berries and spices such as turmeric and saffron are not allowed.  In addition, any strong smelling foods may not be served.

• No buffet service is permitted. Foods should be small in size and not sloppy or contain sauces that could spill.

• Food purchased in the Base or Clock court must be consumed in these areas, no food can be transported through Fountain court. Food purchased in the East Garden must then also be consumed in this area and not taken back into the palace.  

• Drinks should be served in cups with lids and should never be filled to the top.  

• The use of LPG gas is to be restricted and, where possible, should be completely avoided.

• When staff are clearing areas or tables they should only carry 2 plates or glasses at a time to reduce the risk of dropping.

• Slops containers must not be filled by more than a third, must be fully waterproof and must be fully wrapped in cling film to prevent splashing when in transit.

• Dirty glasses should be packed in crates the right way up.

• If there are any spillages then a member of the Organisers should be alerted ASAP to minimise the risk of the Palace.

• All waste should be double bagged in clear plastic bags.

• Structures must be fully built off site, and all nailing, cutting and painting involved completed before arrival. Only assembly will be permitted at the Palace.

• Structures and equipment must be broken down into manageable parts of less than 3 meters in any dimension. This is necessary for safe moving of the items in and out of the Palace.

• Doors must be opened or closed with care.  Items measuring 1.25m or bigger in any dimension must be carried by no less than two individuals.

• Floors, and in certain circumstances also doorways and walls, must be protected from accidental scratching and gouging when moving the components of a structure in and out of the palace and during installation and take-down. 

• All rubbish is to be removed by the contractor before leaving the area. If necessary the area where large install has been must be swept.

• Light is to be reflected, not aimed at any historic object.

• Sound levels should remain below 80dB.

• Low frequency vibrations (typically from more modern music) should be avoided as these have been seen to have potential to damage the fabric of the building.  In simple terms, windows could become more “rattly” or historic architectural fitting could become loose when exposed to vibrations. 

• All requests for special effects must be discussed in advance with the Organisers.   Generally they are not permitted.

• Fog / mist machines are not permitted in any part of the Palace.

• Store holders selling any products that have the potential to leak or stain i.e wine; oils etc. must double bag the items for the visitors to carry.

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Floral and Decorations

• No equipment, decorations or any items can be physically attached to any part of palace property or its contents (this includes tape).

• No naked flame is permitted.

• No glitter, party poppers or confetti styles to be used for decoration.

• The following flowers are not allowed – lilies, red geraniums and peonies, anything containing berries, plus foliage that has been spray painted.

• Off site preparation is preferred but if any preparation does happen on site it should be kept to a minimum and carried out on plastic sheets.

• The bases of vases are to be wide enough to guarantee stability from tipping. 

• No balloons are permitted.

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